ICT Matters
ICT Support
Students can visit the School-Based Service Desk during the operating hours for assistance with their ICT accounts or Personal Learning Devices (PLDs). Alternatively, students can fill in the form (go.gov.sg/damaisechelpdesk) if they need help with their Student Learning Space (SLS) account, Microsoft 365 Account and/or MIMS / Student iCON account.
Students who need to check their MIMS & MS365 username can do so via go.gov.sg/dssuser.
Start of Year ICT Setup
Students can refer to the below guide on actions to be taken to set up their ICT accounts.
2023 Start of Year ICT Setup Sec 2 - 5
Student Learning Space (SLS)
Students can refer to the below guide on managing their SLS Account.
From 1 Dec 2022, students will log in to SLS using their MIMS/Student iCON username and password.
Personal Learning Device (PLD)
Students can refer to the below documents for important information regarding the PLD.
Student Device Information Kit
Troubleshooting iPad Profile Switching Issues
For Graduating Students
Backing up of student iCON data
Students who are graduating may refer to the this set of slides to back up their Student iCON data by 31 December 2023.
Uninstallation of DMA
The schedule for DMA uninstallation for 2023 Sec 4NA students is as follows:
Group | Uninstallation Date |
|---|---|
Students not eligible for Sec 5NA | 27 Dec 2023 |
Students who are confirmed for DPP or PFP | 1 week after last official school day in 2024 |
Students continuing with Sec 5NA | DMA will not be uninstalled |
Actions required
At least one day before the DMA uninstallation. Please ensure that all data on your PLD have been backed-up (e.g. saved to a cloud storage) prior to the uninstallation. This will prevent any loss of important data when the factory reset is performed before the DMA can be uninstalled.
On the day of DMA uninstallation. Please ensure that your PLD is switched on and connected to the internet from 6.00 a.m. to 11.00 p.m., and refrain from using the PLD during that period. This is to ensure that the uninstallation process, which will be done remotely, can proceed smoothly.
After the DMA has been uninstalled. You may refer to this document for instructions to check if the DMA has been successfully uninstalled from your PLD.
Technical Support
Should you require technical assistance to perform the back-up or if you find that the DMA in your PLD has not been uninstalled properly, you can go to the ICT room during working hours.